Frequently Asked Questions
Everything you need to know about your professional audio gear and orders.
What is the standard shipping timeframe for domestic orders?
Most in-stock items ship within 1-2 business days. Domestic delivery typically takes 3-7 business days depending on your location and the shipping method selected at checkout.
Do you offer international shipping for Carvin Audio products?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
What is your return policy for electronics?
We offer a 30-day trial period on most products. If you are not satisfied, you can return the item in its original condition for a refund, minus shipping costs and a potential restocking fee.
Does my gear come with a manufacturer warranty?
All new Carvin Audio products include a limited one-year warranty that covers defects in materials and workmanship from the original date of purchase.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Affirm for financing.
Can I get technical support for setting up my PA system?
Absolutely. Our expert technical support team is available via email or phone to assist with product setup, troubleshooting, and optimizing your audio configuration.